I can't log in
Log in with the email on your Insider card. We send a 6-digit code to that address, and it works for 10 minutes. Check your spam folder. If you have lost access to that email, write to us and we can move your account once we know it's you.
I joined before the site went live
Your place, code and referrals are safe. Log in with the email you signed up with, then claim your handle.
How do Credits work?
The biggest earner is your crew: Credits land when a friend registers for a competition on roadtomilkyway.com with your code and the registration is verified. They also land when the team approves a mission, or when a friend joins Insider with your link. Pending Credits are waiting on review and can't be spent yet.
Does spending Credits lower my tier?
No. Your tier follows the Credits you have earned over time, not your current balance.
Why was my submission rejected?
The reviewer's note is on the submission page. If the team asks for a revision, you can fix it and send it back. For Google Drive links, set sharing to "Anyone with the link" so reviewers can open your file.
Where is my upgrade?
Every upgrade has a status in your logbook, along with how and when you'll get it.
Something else?
Write to milkyway@mastersunion.org and the team will get back to you.